Last Updated: May 15, 2024
Welcome to Grandma's Nostalgic Kitchen. These Terms and Conditions ("Terms") govern your use of our website located at grandmas-kitchen.com (the "Site") and the purchase and use of our products and services.
By accessing or using our Site, or by purchasing products from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or purchase our products.
Please read these Terms carefully before proceeding.
By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legal agreement between you and Grandma's Nostalgic Kitchen.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The most current version will be posted on our Site with the effective date. By continuing to access or use our Site after any revisions become effective, you agree to be bound by the revised Terms. It is your responsibility to check our Terms periodically for changes.
You must be at least 16 years of age to use our Site or purchase products. By using our Site and/or purchasing products, you represent and warrant that:
You may need to create an account to use certain features of our Site or to make purchases. You are responsible for:
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
We strive to accurately describe our products. However, we do not warrant that product descriptions, photographs, pricing, or other content on our Site are accurate, complete, reliable, current, or error-free. If a product from our Site is not as described, your sole remedy is to return it in unused condition in accordance with our Return Policy.
All prices are shown in USD and are subject to change without notice. We reserve the right to modify or discontinue any product without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product.
Despite our best efforts, a small number of items may be mispriced. If the correct price is higher than the displayed price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
For food products, we provide ingredient information and allergen warnings. However, our facilities handle various ingredients, and cross-contamination is possible. If you have severe allergies or dietary restrictions, please contact us before ordering to discuss your specific requirements.
Your order constitutes an offer to buy our products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or problems identified by our fraud prevention team.
We accept various payment methods as indicated on our Site. By providing a payment method, you represent and warrant that you are authorized to use the payment method and that the payment information you provide is accurate and complete.
You are responsible for any applicable sales tax, value-added tax (VAT), or similar taxes that may be imposed by local tax authorities.
We aim to process and ship orders promptly. However, delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or other factors beyond our control.
For international orders, you are responsible for any customs duties, import taxes, or other charges that may be imposed by your country. Please check your local regulations before ordering.
You are responsible for providing an accurate shipping address. We are not responsible for orders shipped to an incorrect address provided by the customer.
Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.
The content on our Site, including text, graphics, logos, images, product descriptions, and software, is owned by or licensed to Grandma's Nostalgic Kitchen and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works from any content without our express written permission.
"Grandma's Nostalgic Kitchen" and our logo are trademarks of our company. Other trademarks used on our Site are the property of their respective owners. Nothing on our Site should be construed as granting any license or right to use any trademarks without the prior written permission of the trademark owner.
By submitting content to our Site (such as reviews or comments), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media.
You represent and warrant that you own or control all rights to the content you submit and that the content does not infringe upon the rights of any third party.
You agree not to engage in any of the following prohibited activities:
OUR SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that: (a) our Site will function uninterrupted, secure, or available at any particular time or location; (b) any errors will be corrected; (c) our Site is free of viruses or other harmful components; or (d) the results of using our Site or our products will meet your requirements.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRANDMA'S NOSTALGIC KITCHEN, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SITE OR PRODUCTS; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR SITE; (III) ANY CONTENT OBTAINED FROM OUR SITE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US DURING THE PAST TWELVE (12) MONTHS.
You agree to defend, indemnify, and hold harmless Grandma's Nostalgic Kitchen, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our Site or products, your violation of these Terms, or your violation of any rights of another.
These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Oita Prefecture, Japan.
We may terminate or suspend your account and access to our Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use our Site will immediately cease. If you wish to terminate your account, you may simply discontinue using our Site.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provision shall be deleted without affecting the remaining provisions.
These Terms, together with our Privacy Policy and any other legal notices published by us on the Site, constitute the entire agreement between you and Grandma's Nostalgic Kitchen concerning our Site and products and supersede all prior agreements and understandings, whether written or oral.
If you have any questions about these Terms, please contact us at:
Grandma's Nostalgic Kitchen
Email: legal@grandmas-kitchen.com
Phone: +995936497151
Address: 10-3-3 Sugiyama, Nakashima-cho, Higashi-ku, Hirokawa City, Oita Prefecture, 5183702