Grandma's Nostalgic Kitchen Logo

Our Information

Address

10-3-3 Sugiyama, Nakashima-cho, Higashi-ku, Hirokawa City, Oita Prefecture, 5183702

Phone

+995936497151

Email

info@grandmas-kitchen.com

Hours

Monday - Friday: 9am - 5pm

Saturday: 10am - 4pm

Sunday: Closed

Send Us a Message

Frequently Asked Questions

Do you ship internationally?

Yes, we ship to select international destinations. Please note that international shipping may incur additional customs fees and longer delivery times. Contact us directly for specific shipping information for your location.

What is your return policy?

We accept returns within 30 days of delivery for products in their original packaging and condition. Food items cannot be returned once opened. Please visit our Refund Policy page for complete details.

Are your products suitable for people with allergies?

All our food products include detailed ingredient information and allergen warnings. Our production facilities handle various ingredients, so cross-contamination is possible. If you have severe allergies, please contact us before ordering to discuss your specific requirements.

How can I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also log into your account on our website to view your order status and tracking details.

Do you offer wholesale or bulk ordering options?

Yes, we offer wholesale pricing for qualified businesses and special pricing for large orders. Please contact our sales team at wholesale@grandmas-kitchen.com for more information and a custom quote.