10-3-3 Sugiyama, Nakashima-cho, Higashi-ku, Hirokawa City, Oita Prefecture, 5183702
+995936497151
info@grandmas-kitchen.com
Monday - Friday: 9am - 5pm
Saturday: 10am - 4pm
Sunday: Closed
Yes, we ship to select international destinations. Please note that international shipping may incur additional customs fees and longer delivery times. Contact us directly for specific shipping information for your location.
We accept returns within 30 days of delivery for products in their original packaging and condition. Food items cannot be returned once opened. Please visit our Refund Policy page for complete details.
All our food products include detailed ingredient information and allergen warnings. Our production facilities handle various ingredients, so cross-contamination is possible. If you have severe allergies, please contact us before ordering to discuss your specific requirements.
Once your order ships, you'll receive a confirmation email with tracking information. You can also log into your account on our website to view your order status and tracking details.
Yes, we offer wholesale pricing for qualified businesses and special pricing for large orders. Please contact our sales team at wholesale@grandmas-kitchen.com for more information and a custom quote.