Grandma's Nostalgic Kitchen Logo

Privacy Policy

Last Updated: May 15, 2024

At Grandma's Nostalgic Kitchen ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website grandmas-kitchen.com (the "Site") or make purchases from us.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our Site
  • Place an order
  • Subscribe to our newsletter
  • Contact us through our contact form
  • Participate in promotions or surveys

This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details are processed by our secure payment processors and not stored on our servers)
  • Order history

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time and date of your visit
  • Pages you view
  • Time spent on pages
  • Links you click
  • Referring website

1.3 Cookies and Similar Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities and to improve your experience on our Site. For more information about the cookies we use, please see our Cookie Policy section below.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and maintain your account
  • Provide customer service and respond to your inquiries
  • Send transactional emails (order confirmations, shipping updates)
  • Send marketing communications (if you have opted in)
  • Improve our website, products, and services
  • Personalize your experience on our Site
  • Analyze usage patterns and trends
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

3. How We Share Your Information

We may share your personal information with:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Shipping and fulfillment companies
  • Customer service providers
  • Marketing and analytics providers
  • Email service providers

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Cookie Policy

Our Site uses cookies and similar tracking technologies to distinguish you from other users of our Site and to remember your preferences. This helps us provide you with a good experience when you browse our Site and also allows us to improve our Site.

4.1 Types of Cookies We Use

  • Necessary Cookies: Required for the Site to function properly.
  • Preference Cookies: Allow the Site to remember choices you have made and provide enhanced, personalized features.
  • Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously.
  • Marketing Cookies: Used to track visitors across websites to allow publishers to display relevant and engaging advertisements.

4.2 Cookie Control

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

5. Data Security

We implement appropriate security measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our website servers are located in the United States, and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries.

By providing your personal information, you acknowledge this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Third-Party Links

Our Site may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

11. Updates to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Grandma's Nostalgic Kitchen

Email: privacy@grandmas-kitchen.com

Phone: +995936497151

Address: 10-3-3 Sugiyama, Nakashima-cho, Higashi-ku, Hirokawa City, Oita Prefecture, 5183702